Wyandotte man loses $ 3,000 in credit union scam
WYANDOTTE, Mich. – A Downriver man’s checking account was completely wiped out after a phone call he believed to be a representative of his credit union.
He told Local 4 it started with a call from what he believed to be the Zeal Credit Union asking if he was making an $ 800 purchase in another state. They then told him his account information had been compromised and helped him change his password and PIN, but instead of helping him out of a scam, they took him straight in theirs.
While on the phone he went to the credit union location in Southgate, told the cashier what was going on and they told him they weren’t making those calls. It was then that they discovered that the $ 3,000 he had in his account was gone.
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âIt’s unfortunate and we know it happens in so many industries, we are definitely not the only ones, but when it comes to your finances itâs frightening,â said Maria Haight, director of the information from Zeal Credit Union.
The stressful situation can catch you off guard.
âYou can always get something that seems very believable in nature and immediately think, ‘I have to respond to that.’ And so you click on links, call information. You just need to take a moment and contact your financial institution to validate that this is really something that is really going on, âsaid Haight.
Zeal is still trying to educate their customers, but as soon as they were made aware of this scam, they alerted customers via email, Facebook and even a ticker on their site.
The Better Business Bureau said it is one of many Michigan phone scams are on the rise.
âWe just published a recent study that found the highest age group to get ripped off is 25-34. We’re more on the internet, we’re giving out information more freely, you know we’re on social media, we’re more inclined to click on things, âsaid Ashley Gibbard, Marketing Coordinator at BBB Serving Eastern Michigan and the Upper Peninsula .
The key is to never underestimate the efforts crooks will go to getting your money back.
âThey have the technology to spoof phone numbers, caller IDs, and even if you’re not on things like social media, there’s a good chance there’s something about you, what bank you use, what car you drive, âGibbard said.
The victim reported his loss to Wyandotte Police.
Zeal was able to help him get his money back, but said if you find yourself in a similar situation you should contact your bank or credit union as soon as possible.
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